Hi, (I was told this was a better list to post to, not the standard OTRS list) In looking closer at the code, I see some places where the system throws an : $Self->{LogObject}->Log( Message => 'Something here', Priority => 'error', ); but then goes about its business as if nothing REALLY was wrong. The one that is of biggest concern at the current moment is : Kernel/Output/HTML/PreferencesCustomQueue.pm, sub Param, where it says : # check needed param if (!$Param{UserData}->{UserID}) { $Self->{LogObject}->Log(Priority => 'error', Message => "Need UserID!"); return (); } It appears that it *ALWAYS* prints it when your doing an : <form action="/otrs/index.pl" method="post"> <input type="hidden" name="Action" value="AdminUser"> <input type="hidden" name="Subaction" value="Add"> so is it *REALLY* an error. It appears to throw this into the Apache error log every time I attempt to add an Admin User. I do see plenty of others that do seem like they are TRUE and LEGIT errors, but certainly not this one. I would think the best thing to do is just remove the Log completely there, unless there is a reason it should always just throw everything into my Apache logs and then go about its business.... Thanks, Tuc