
29 Jul
2005
29 Jul
'05
9:44 a.m.
Hello, I'm trying to write my own module in order to make a different queueview. I have a simple question to the function TicketSearch. I wan't to get all tickets from a customer should't this be correct: @ViewableTickets = $Self->{TicketObject}->TicketSearch( Result => 'ARRAY', Limit => 100, CustomerID => 'Customer A/S', StateIDs => [1,2,3,4,5,6,7,8,9], ); Thing is it doesn't work i can only get tickets out if i specify: CustomerUserID => 'loginname', CustomerID seems to have no effect. But i do not wish to do this since i have multiple logins for one customer and only specifying the user won't give me all tickets from that customer. regards, Simon