
24 Apr
2007
24 Apr
'07
10:03 a.m.
Dear List, I have information that would be pertinent to have in my users DB. I have misused the one free field to note the telephone number, but it would be nice to be able to add a couple of extra comment field for specifc user information. Has anyone expanded the user db included in otrs to reflect more user information. NOTE: this information should then of cources be available in the ZOOM view for quick reference. Thanks for any help. Shawn