Hi Rocco,
Yes, the instability is caused by mod_perl on Windows.
If you want to move to IIS, and want to perform a manual installation,
you can follow the installation instructions, which are in the Wiki:
http://wiki.otterhub.org/index.php?title=Installation_on_Win2008_with_Micros...
--
Mike
On Mon, Jul 29, 2013 at 10:57 AM, Rocco Tocci
Hi guys, I need your help. Use by about 1 year OTRS 3.0.10 on Windows 2003 with Apache/2.2.17 (Win32) mod_perl/2.0.4 Perl/v5.12.2 mod_apreq2-20090110/2.7.1. The daily workload is about 35 Agent connected that insert / process 200 tickets. With increasing workload in the course of these months, are becoming increasingly frequent crashes http.exe (about 20 per day) resulting in system instability (Carp.pm(line 590) call exit)). From the website of OTRS I saw that the new windows then install reads as follows: The Easiest way to quickly evaluate OTRS is to use Apache on Windows. However, some stability problems may occur, especially on larger environments. For enterprise customers Microsoft IIS Web Server is a good alternative. The instability is generated by mod_perl on Apache? Someone is in the same situation? Wanting to spend our OTRS 3.0.10 on IIS, you know show me the steps to follow?
I thank all those who can help in this work. Rocco