Re: [dev] dev Digest, Vol 70, Issue 2

Download the OTRS Admin and developer manuel from OTRS site. These document will help you in planning and implementation. Regards On Sun, May 17, 2009 at 5:30 PM, wrote:

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Today's Topics:

  1. Implementation Planning (Ren? Boaventura Junior)

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Message: 1 Date: Sat, 16 May 2009 15:31:13 -0300 From: Ren? Boaventura Junior Subject: [dev] Implementation Planning To: Message-ID: <021201c9d654$7fbf4c10$7f3de430$@com.br> Content-Type: text/plain; charset="iso-8859-1"

Dears Developers

I?m planning a implementation of OTRS and to do this, I need to know a list of activities and standard procedures.  Somebody can help me?

Thanks

Ren? Boaventura Junior

(+55 21) 9978-9977

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