Hi all,<div><br></div><div>I want to be able to display in the AgentTicketZoom page the Comment field of the queue the ticket is in, and also the customer email address.</div><div><br></div><div>I&#39;ve been trying to figure out how to make that data available in the dtl, but I can&#39;t seem to figure out exactly how to get that information and make it available through $Data in the template.</div>
<div><br></div><div>Can anyone point me in the right direction on how I can do this?</div><div><br></div><div>Thanks,</div><div>Kelly.<br clear="all"><br></div>