Thanks for your answer I was working all the weekend on other otrs problem. I have few questions. How do I set the $ENV{REMOTE_USER} for using SSO?, my idea is to have multiple users in OTRS but with only one login. Sorry if my question is not a good one but although I develop in many languages I 'm still a newbie untill now in Perl and PHP. Best regards Adrián -----Mensaje original----- De: dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] En nombre de Martin Edenhofer Enviado el: Saturday, April 17, 2004 9:53 AM Para: Development community of OTRS Asunto: Re: [dev] Fwd: Changing customers table Hi Adrian, On Fri, Apr 16, 2004 at 11:13:25PM +0200, Deccico Adrian wrote:
I need to integrate another web system with OTRS using only one login.
The first system is in one Linux server and the Otrs in a Windows 2000
Advanced Server.
The idea is the users starts in the first system and then use OTRS with the same login, I think in pass the login variables in the URL whe I call OTRS, but I need to authenticate OTRS with the Mysql tables of the first system.
My question is: I can do that in a easy way? How?
OTRS can handle SSO! .-) For example the HTTPBasicAuth auth module -=> http://doc.otrs.org/1.2/en/html/user-auth-backend.html#AEN743 This module takes the $ENV{REMOTE_USER} from your system and if the agent exists in OTRS then the agent is authenticated (no extra auth with uid and pw needed). PS: You also can write/modify the HTTPBasicAuth to use other SSO auth functions.
Adrián
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev