Hello, attached you find a patch for Kernel/System/CustomerUser.pm 1.2.3. It is a minor bug fix. Problem: The customer username is not visible, because it is overwritten if you have mutiple customer data sources. Bye, Robert Heinzmann --- otrs.orig/Kernel/System/CustomerUser.pm 2004-04-02 15:41:46.000000000 +0200 +++ otrs/Kernel/System/CustomerUser.pm 2004-08-03 19:13:00.000000000 +0200 @@ -106,7 +106,9 @@ my $Name = $Self->{CustomerUser}->CustomerName(%Param) || ''; foreach (1..10) { if ($Self->{"CustomerUser$_"}) { - $Name = $Self->{"CustomerUser$_"}->CustomerName(%Param); + if (my $tempName=$Self->{"CustomerUser$_"}->CustomerName(%Param)) { + $Name = $tempName; + } } } return $Name;