Hi Thomas,
Hi OTRS-Developers, Hi Alex,
Because of all the growing configuration possibilities of OTRS, the following feature requests seem helpful for me:
* feature to see -all- none-default settings within Sysconfig rather than having to do the configuration download We have this idea too. And hope that we will have the time to implement this feature in one of the next versions.
* a description field that can be used on every parameter-change for describing the reasons for that change - otherwise the made configuration-changes are not clear or must be documented outside of OTRS.
!! WOW !! this is a very good idea - thanks for it. A lot of mistakes can be eleminate in running systems, if the admin can reproduce why this setting was changed.
Thanks a lot.
I have to thank YOU for bringing forward my idea.
I wish you a nice weekend.
thomas
Bye, Alex