31 Jul
2012
31 Jul
'12
5:23 p.m.
Hi all, I'm currently checking Google and OTRS docs to find out how a(ny) business process can be mapped into OTRS? It's not an IT process btw. 'First do this, then do that' - can that only be reached by defining different statuses in OTRS? Can a status be dependant on another? Thanks for any suggestions, contacts, links or whatsoever, Henning -- #i-worker IRC channel http://is.gd/utBpcU Direktzugang: Server 'irc.freenode.net' und Channel '#i-worker' http://www.h-quadrat.com Beratung ¤ Webentwicklung ¤ Hosting ¤ IT Services Delivery