Hi Jan,
You are probably asking this because if you enable 'owner' you'd only see
the owner *login* name as opposed to the firstname / lastname which makes
it not very usable right?
[image: Inline image 1]
whereas for the same ticket in the overview, if you enable it, you DO see
firstname and lastname:
[image: Inline image 2]
This is a bug; and to answer your question, you'd first need to look up the
user first and last name before you can use it in the DTL template.
On Sat, Apr 20, 2013 at 5:44 PM, Jan Řežab
Hi.
How is possible add owner firstname and lastname into CustomerTicketZoom.dtl? I tried edit CustomerTicketZoom.pm, but without success.
Thanks.
Jan
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