Guten Tag Arpit2 G, If youre looking for Clik2Dial via Asterisk you can use this patch: http://bugs.otrs.org/show_bug.cgi?id=4332 Cheers Andre´ am Freitag, 20. November 2009 um 10:50 schrieben Sie: AG> Hello, AG> I am looking for CTI Integration on OTRS, but I am unable to find any AG> guide.Please tell me how to proceed with that. AG> Thanks & Regards AG> Arpit Gupta AG> ESM Sub Focus Area, TEG Open Source Platform AG> Tata Consultancy Services AG> Ph:- +91-22-67782544 AG> Cell:- 9769256991 AG> Mailto: arpit2.g@tcs.com AG> Website: http://www.tcs.com AG> ____________________________________________ AG> Experience certainty. IT Services AG> Business Solutions AG> Outsourcing AG> ____________________________________________ AG> =====-----=====-----===== AG> Notice: The information contained in this e-mail AG> message and/or attachments to it may contain AG> confidential or privileged information. If you are AG> not the intended recipient, any dissemination, use, AG> review, distribution, printing or copying of the AG> information contained in this e-mail message AG> and/or attachments to it are strictly prohibited. If AG> you have received this communication in error, AG> please notify us by reply e-mail or telephone and AG> immediately and permanently delete the message AG> and any attachments. Thank you AG> --------------------------------------------------------------------- AG> OTRS mailing list: dev - Webpage: http://otrs.org/ AG> Archive: http://lists.otrs.org/pipermail/dev AG> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev AG> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! AG> http://www.otrs.com/en/support/enterprise-subscription/ -- Mit freundlichen Grüßen André Bauer monotek@gmx.net System: Ubuntu 8.04.1/Apache 2.2.8-MOD_PERL/MySQL 5.0.51a/ OTRS 2.3.3