
28 Apr
2009
28 Apr
'09
12:47 p.m.
Hello, I am looking for a way to associate Queues to Services in version 2.3.4. My organization has a requirement for new ticket creation. The queue (To:) drop-down list needs to be generated based on the Service chosen. So, for example, if a Service named "Desktop Support" is chosen then only queues that apply to Desktop Support will appear in the To: drop-down menu. I would appreciate any advice on how to accomplish this task. Kirk