If you can not update OTRS, you have two options:
- Disable the Rich Text editor in the SysConfig
- Don't use IE10
I'm sorry for the few options you have here but the OTRS you use
bundles a version of the editor component that does not completely
support IE10. *Full* IE10 support for the editor you'll only find in
OTRS > 3.0.18, > 3.1.13 (which contains CKEditor 3.6.4) or OTRS 3.2.
On Tue, Apr 9, 2013 at 11:28 AM, Rocco Tocci
Hi guys, we are using version 3.0.10 - ITSM 3.0.6 on Win 2003. When using IE Ver.10 the richtext format are not editable, you know if there a workaround. Unfortunately I can not update OTRS
thanks Rocco
_______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev