Hi Stefano,
I think the info you are looking for is in the dynamic_field_value table.
The object_id field may be an article or a ticket, depending on the dynamic_field pointed in the dynamic_id field
Hope it helps
Kind regards,
Juan Clavero Almirón
----------------------------------------------------------------------
| Date: Fri, 25 May 2012 15:07:29 +0200
| From: Stefano Boccanera <
sboccanera@gmail.com>
| Subject: [dev] : How to find the link btw ticket and dynamic_field
|
value ?
| To: developer list OTRS <
dev@otrs.org>
| Message-ID:
|
<
CAHMQiK5nQcN10_8+vkH=jNqp_E0k1q849fLcAJS3o4cUnj3z+g@mail.gmail.com>
| Content-Type: text/plain; charset="utf-8"
|
| Hi
| I migrated from otrs 3.0.9 to 3.1.5.
| All sounds fine, after I migrated the DB (postgres 8.4), but I didn't find how the ticket are linked to the dynamic fields created.
|
| This information are vital for me, because I have many automated reports using specific sql select.
|
| So before to migrate the production installation I have to modify any select to output the right informations.
|
| I just saw to the OTRSDatabaseDiagram.png, but no link relation is depicted btw ticket and dynamic_field or dynamic_field_value tables.
|
| I suspect, after a very brief cross analysis, that object_id column into dynamic_field_value table contains the ticket id reference, but an extensive check is a very time consuming job.
|
| So anyone can help me on this information?
|
| best regards
|
| --
| *
| Stefano Boccanera*
|
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