
5 Nov
2003
5 Nov
'03
10:07 p.m.
Hi all, I'm going to be performing an integration between OTRS and my company's CRM solution. The OTRS documentation and website makes mention of an addon / API for 3rd party development efforts. I have also searched both the OTRS mail list and the OTRS Dev mail list for any hint of where to look but have failed in my efforts. Can anyone point me in the proper direction? - Jm