Hi Christian,

First of all, thanks for your answer.

Do you know if this feature is foreseen for a future version of OTRS please and which one ?

Best regards,

Laurent MINOST


Le mardi 14 août 2007 à 11:27 +0200, Christian Schoepplein a écrit :
Hi,

On Mo, Aug 13, 2007 at 05:56:37 +0200, Laurent Minost wrote:
>Anyone who have some informations about this feature 
>CustomerCompanySupport, I can't find any well documented information 
>about it, just these two lines on Defaults.pm :
>
>#        # use customer company support (reference to company, See
>CustomerCompany settings)
>#        CustomerCompanySupport => 1,
>
>When I enabled it, I can see that two drop down menus are displayed rather than
>two text boxes under Customer User management panel allowing me to easily
>select the CustomerID and CustomerIDs, so a good feature but I would like to
>have more details about this feature. Does it have an impact on other things
>somewhere ?

Please see

URL dieses Links: 
    http://doc.otrs.org/2.2/en/html/x1572.html#company-tickets-db

>Same interrogation concerning CustomerIDs drop down menu, is it possible to
>have it displayed multiple times to allow select of 1 main ID (CustomerID) and
>more than one CustomerIDs ? That would be a little bit easyly managed rather
>than using text boxes with ; separated values like "B;C;" ... ?

No, that isn't possible so far.

>Laurent MINOST

Kind regards,

  Christian

_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev