-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Wednesday 10 November 2004 21:56, Davis, Gary H wrote:
Please ... a sample would be great. So basically you are using the webform as a email frontend... interesting.
if you are going this way you do not even need to filter it in procmail or such. Simply add a X-Header to the email such as "X-OTRS-Queue: Customer Care::A" for the Subqueue A of the Customer Care queue. Works like a charm here. - -- Regards, Wiktor Wodecki net mobile AG - 40470 Duesseldorf - Germany 923B DCF8 070C 9FDD 5E05 9AE3 E923 5A35 182C 9783 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFBl1Ir6SNaNRgsl4MRAiTDAKDNjT+AtGhXSt6jSMFpbrOVqFdEwACgv8Ql PHZEU5Wv8HhR5AO54/PS1c4= =GTbc -----END PGP SIGNATURE-----