[dev] Re: First ticket owner

I solve the problem using the "Responsible" where was "Owner". Thanks. 2008/2/26, Charles Kennedy :

Hi,

There is some place where can I find who is the first owner of a ticket?

This information can be recovered from table ticket_history, but what I need know is if there is some method of a class that return this information. I didn't find.

My client want that the column "Owner" on customer interface (CustomerTicketOverView) shows the first Owner.

Regards,

Charles K. Schulz