Hi guys I need your help.
We implemented the integration between a system of TT (CA Service Desk Manager) of a customer and our OTRS system.
Briefly, we have a Windows server that is running a process that reads the Issues from CA Service Manager and inserts activating rpc.pl
on our server OTRS (3.0.10, centos 5.9, SOAP :: Lite 0.715).
Randomly a few times a SOAP client (windows) (written in perl) receive the following error "Faild (API called) Bad file descriptor at ClientIvoke.pl line ....".
Re-running the same call after a few seconds and it works OK.
Has anyone had the same problem? Do you have any idea on how to fix or work around the problem?

Thanks
Rocco Tocci


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