Damir Dzeko wrote:
What is $Param{InmailUserID}?
I've figured that out. Now I have a question about notifications in Article.pm module. Can someone please explain to me why is this condition there? elsif ($Param{HistoryType} =~ /^FollowUp$/i || $Param{HistoryType} =~ /^AddNote$/i) { # get owner my ($OwnerID, $Owner) = $Self->OwnerCheck(TicketID => $Param{TicketID}); if ($OwnerID ne $Self->{ConfigObject}->Get('PostmasterUserID') && $OwnerID ne $Param{UserID}) { This last if here -- it prevents sending notifications when Owner of ticket and UserID of message do not match. Why? I need to turn it off to enable email interface to work and now I'm interested if it will break some other thing.