
Hi Martin, Am 19.08.2010 08:17, schrieb Martin Gruner:
Hi Thomas,
please see the HTML developer manual on doc.otrs.org (this also has infos about package building) and the API reference on dev.otrs.org.
Ups. A very good intro and I did not find it :-[ Since there is no document for the neweset version, can you or someone else point out the mayor changes in architecture and API from 2.4 to 3?
This should definitely be implemented as a package, without changing any of the core OTRS files.
OK. Thanks Gruß Thomas
Good luck! :D
mg
Am 18.08.10 16:35, schrieb Thomas Kaltenbrunner:
Hello,
before I get lost in the source, it would help if I could get some basic infos. Can somebody give me a very short intro to the architecture of otrs 3?
I want to add a new ticket function - something like "Send summary of ticket". Can/Should this be implemented as a package?
Is there somewhere a discription how to create a package?
Thanks Thomas Kaltenbrunner
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