Has anyone loaded OTRS 1.32 or higher on Solaris X86 platforms with reasonable success? I'm running into some interesting issues getting it to run successfully and I noticed that the bulk of the documentation is written for Linux type platforms. I am running our production server on Linux but am considering changing to Solaris due to database size advantages and speed advantages. Right now I'm getting an error that the System Log is failing on connecting to a TCP socket connection to SysLog.pm. This only happens on the Solaris platform and not the Linux platform. I am willing to admit that it could be setup problems specific to the Solaris environment, but it would still be nice to have more generic Unix documentation. Thanks all. Bernie Frye Director, Technical Sales Engineering CURRENT Technologies, LLC 12800 Middlebrook Road, Suite 201 Germantown, Md. 20874 301-515-7617 ext. 214 240-793-9137 cell ***CONFIDENTIALITY NOTICE*** The information in this email may be confidential and/or privileged. This email is intended to be reviewed by only the individual or organization named above. If you are not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this email and its attachments, if any, or the information contained herein is prohibited. If you have received this email in error, please immediately notify the sender by return email and delete this message from your system.
Hello! First of all I have to mension, that I'm no solaris expert ;-). On Mo, Mai 23, 2005 at 11:43:52 -0400, Frye, Bernie wrote:
Has anyone loaded OTRS 1.32 or higher on Solaris X86 platforms with reasonable success? I'm running into some interesting issues getting it to run successfully and I noticed that the bulk of the documentation is written for Linux type platforms. I am running our production server on Linux but am considering changing to Solaris due to database size advantages and speed advantages.
Right now I'm getting an error that the System Log is failing on connecting to a TCP socket connection to SysLog.pm. This only happens on the Solaris platform and not the Linux platform. I am willing to admit that it could be setup problems specific to the Solaris environment, but it would still be nice to have more generic Unix documentation.
ACK. If you had successfully setuped your system on solaris, we'd be very interested in your experiences ;-). I don't know, how syslogin is done on solaris, but you could try to switch the loginmode of OTRS from syslog to a plain logfile. Just set the following parameters in Kernel/Config.pm (for OTRS 2.0): $Self->{LogModule::LogFile} = '/tmp/otrs.log'; $Self->{LogModule} = 'Kernel::System::Log::File'; I'd recomment to use OTRS 2.0 even it is still beta, because this version has many new features and ofcourse we develop and fix bugs for 2.0 with a higher priority than 1.3.x. Best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (2)
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Christian Schoepplein -
Frye, Bernie