Hi Juan Manuel  Looks like a Development issue. Please File a Bug in the Bugzilla. -- Carlos Rodriguez Sent from my Galaxy S II -------- Original message -------- Subject: [dev] translating FAQ on new note From: Juan Manuel Clavero Almirón To: "dev@otrs.org" CC: Hello, I’ve been customizing the translation to our business need, using lang_Custom We use the FAQ module and the words Symptom, Problem and Solution are correctly translated, and they show in our language in the screen. But, when I click the “Insert Text|Link|Both” button, the inserted text in the free text textarea includes this words in English Is there a simple way of getting this?   Juan Clavero Almirón Gestiò d’Identitats, Firma i Custòdia Oficina de Tecnologies, Informació i Comunicacions (OTIC) Servei de Salut de les Illes Balears   C/ de les Escoles, s/n - 07181 Bendinat - Mallorca Telf. +34 971.42.65.30