Hi Juan Manuel, For sure it is a typo and it will be fixed in OTRSMasterSlave 1.3.2, in fact it was totally wrong, please use the following: create an object use Kernel::Config; use Kernel::System::Encode; use Kernel::System::Log; use Kernel::System::Time; use Kernel::System::Main; use Kernel::System::DB; use Kernel::System::Ticket; use Kernel::System::MasterSlaveObject; my $ConfigObject = Kernel::Config->new(); my $EncodeObject = Kernel::System::Encode->new( ConfigObject => $ConfigObject, ); my $LogObject = Kernel::System::Log->new( ConfigObject => $ConfigObject, EncodeObject => $EncodeObject, ); my $TimeObject = Kernel::System::Time->new( ConfigObject => $ConfigObject, LogObject => $LogObject, ); my $MainObject = Kernel::System::Main->new( ConfigObject => $ConfigObject, EncodeObject => $EncodeObject, LogObject => $LogObject, ); my $DBObject = Kernel::System::DB->new( ConfigObject => $ConfigObject, EncodeObject => $EncodeObject, LogObject => $LogObject, MainObject => $MainObject, ); my $TicketObject = Kernel::System::Ticket->new( ConfigObject => $ConfigObject, LogObject => $LogObject, DBObject => $DBObject, MainObject => $MainObject, TimeObject => $TimeObject, EncodeObject => $EncodeObject, GroupObject => $GroupObject, # if given CustomerUserObject => $CustomerUserObject, # if given QueueObject => $QueueObject, # if given ); my $MasterSlaveObject = Kernel::System::MasterSlaveObject->new( LogObject => $LogObject, TicketObject => $TicketObject ); ((enjoy)) Carlos Rodríguez On Jan 30, 2013, at 8:41 AM, Juan Manuel Clavero Almirón wrote:

Hi all, Perldoc of Kernel/System/MasterSlave.pm states:

Kernel::System::MasterSlave - to handle all ticket master slave tasks ...

SYNOPSIS All functions to handle ticket master slave tasks ...

PUBLIC INTERFACE new() create an object

use Kernel::System::LinkObject;

my $LinkObject = Kernel::System::LinkObject->new( ConfigObject => $ConfigObject, LogObject => $LogObject, DBObject => $DBObject, TimeObject => $TimeObject, MainObject => $MainObject, EncodeObject => $EncodeObject, );

Is it a typo or do I really need to create a LinkObject in order to use MasterSlave functionality? Should I do $LinkObject->MasterSlave() or MasterSlaveObject->MasterSlave()?

Kind regards, Juan Clavero

OTRS 3.1 on CentOSLinux [Apache and MySQL ] connected to an Active Directory for Agents and Customers.

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