
Has anyone gotten the "Spell Check" link on the AgentTicketEmail page to work? I've tried installing aspell (I would love hints on how to successfully do this as well), but the AgentTicketEmail page still isn't hooking into it. I've also noticed that the "Address Book", "Attachments", "Customer Link", and "FAQ Link" links on this same page are also non-functioning. None of them work on the otrs demo either, so I can't see how they should behave. Thanks for your help.

Hi Stephanie, Stephanie Rotter schrieb:
Has anyone gotten the “Spell Check” link on the AgentTicketEmail page to work? I’ve tried installing aspell (I would love hints on how to successfully do this as well), but the AgentTicketEmail page still isn’t hooking into it.
I’ve also noticed that the “Address Book”, “Attachments”, “Customer Link”, and “FAQ Link” links on this same page are also non-functioning. None of them work on the otrs demo either, so I can’t see how they should behave.
It should work link in the phone-ticket. Is there an error message? PS: It's working for me on OTRS 1.x and 2.x. Martin Edenhofer ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
participants (2)
-
Martin Edenhofer
-
Stephanie Rotter