Hello, I have made a custom implementation based on OTRS 3.1.9 The problem that I encounter is that the company that we will use this implementation has (now) a strict request to separate the web layer from the application layer (and database layer). Separate, like in separate machines. Any suggestions? Many thanks, Alin ---- Peste 1100 de carti tehnice si stiintifice. Aplicatii software pentru constructii si dezvoltare software la cerere. Vizitati site-ul nostru, www.matrixrom.ro.
Having the database on a different box is not much of a problem, of course.
The application itself runs inside a mod_perl process; so if you want
to put the web frontend on a separate box what you should do is put a
reverse proxy in the web zone, this can be a separate machine, and
handle the OTRS box as if it only runs the application.
HTH,
Mike
On Fri, Sep 28, 2012 at 3:35 PM, Alin Ilie
Hello,
I have made a custom implementation based on OTRS 3.1.9 The problem that I encounter is that the company that we will use this implementation has (now) a strict request to separate the web layer from the application layer (and database layer). Separate, like in separate machines. Any suggestions?
Many thanks, Alin
---- Peste 1100 de carti tehnice si stiintifice. Aplicatii software pentru constructii si dezvoltare software la cerere. Vizitati site-ul nostru, www.matrixrom.ro.
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Alin Ilie -
Michiel Beijen