Hi, JFI, there is a new Kernel::System::Cache API improvement for OTRS 2.3 and higher. You need to define the cache type of your cached object to get it separated (== uniq name space for each object). So if Kernel::System::Cache::File is used also a better storage is possible because it can manage each cache type in a differend sub directory (so it will not be longer in one directory, old storage $CacheDir/$CacheFiles new storage $CacheDir/$CacheType/$CacheFiles). Here an example of the API change. API Example (old): $CacheObject->Set( Key => 'SomeKey', Value => 'Some Value', TTL => 24*60*60, # in sec. in this case 24h ); API Example (new): $CacheObject->Set( Type => 'ObjectName', Key => 'SomeKey', Value => 'Some Value', TTL => 24*60*60, # in sec. in this case 24h ); ((enjoy)) -Martin -- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97505 Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann