Hi, If somebody want to test it, I created OTRS RPMs for Red Hat Linux 7.3. ftp://ftp.otrs.org/pub/misc/otrs-0.5-PREBETA8.i386.rpm ftp://ftp.otrs.org/pub/misc/otrs-0.5-PREBETA8.src.rpm Note: You will need to install the MIME::Tools via CPAN shell ("perl -MCPAN -e shell;" -> "install MIME::Tools"). There is no Red Hat RPM package available. Have a lot of fun. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972