Hi Suneel, I thought your objective would be to write some python code to interact with OTRS. If you write python code, the transport (SOAP vs REST) would not matter, right? As long as you can create / update tickets? At the moment there are no API's for Customer Data exposed via the Generic Interface SOAP and REST. If you'd need access to that via web services you'd need to implement the GenericInterface operations in OTRS yourself first. An alternative might be to leverage the 'old' rpc-interface. You can find a sample for using it here: https://wiki.rz.fh-schmalkalden.de/otrs-soap-python (in German, but code is code and Google Translate) If you'd use that you can leverage the full OTRS API, low level but it works: http://otrs.github.io/doc/api/otrs/stable/Perl/index.html -- Michiel On Fri, Sep 25, 2015 at 2:37 PM, mvs babu wrote:

Hi Michiel,

The below URL provided is for SOAP, but I need a python client for REST.

https://github.com/ewsterrenburg/python-otrs

And it has only SessionCreate, TicketCreate, TicketUpdate, TicketSearch and TIcketGet APIs, I need customer related APIs.

Thank you, Suneel Mallela

From: mvs babu Sent: ‎Thursday‎, ‎September‎ ‎24‎, ‎2015 ‎11‎:‎56‎ ‎AM To: dev@otrs.org

Hi All,

I am new to OTRS dev and we are using OTRS4. Please help me where can we get python REST API client.

Thank you, Suneel Mallela

_______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev