Hello dev, I am using OTRS v1.3.x CVS. While searching by CustomerID I get the following error: "Can't use an undefined value as a HASH reference at /data/otrs-goldsupp/bin/cgi-bin/../../Kernel/System/Ticket/Article.pm line 925. For help, please send mail to the webmaster , giving this error message and the time and date of the error. " Any ideas ? Cheers, Daniel ---- This message has been scanned by BitDefender and found to be clean.
Hi Daniel, On Wed, Jun 30, 2004 at 05:43:51PM +0300, Daniel Balan wrote:
I am using OTRS v1.3.x CVS.
While searching by CustomerID I get the following error:
"Can't use an undefined value as a HASH reference at /data/otrs-goldsupp/bin/cgi-bin/../../Kernel/System/Ticket/Article.pm line 925. For help, please send mail to the webmaster , giving this error message and the time and date of the error. "
Any ideas ?
Did you really an update of any files? In the current Kernel/System/Ticket/Article.pm is in line 925 no HASH reference used. Please check it with "cvs -nq upd -d" (just show the files different from cvs, no update will be done. remove -nq for update).
Daniel
Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
Hello Martin, I just updated Article.pm (v1.62) and the error is for line: 929. Daniel Wednesday, June 30, 2004, 6:24:27 PM, you wrote: Martin> Hi Daniel, Martin> On Wed, Jun 30, 2004 at 05:43:51PM +0300, Daniel Balan wrote:
I am using OTRS v1.3.x CVS.
While searching by CustomerID I get the following error:
"Can't use an undefined value as a HASH reference at /data/otrs-goldsupp/bin/cgi-bin/../../Kernel/System/Ticket/Article.pm line 925. For help, please send mail to the webmaster , giving this error message and the time and date of the error. "
Any ideas ?
Martin> Did you really an update of any files? Martin> In the current Kernel/System/Ticket/Article.pm is in Martin> line 925 no HASH reference used. Martin> Please check it with "cvs -nq upd -d" (just show the Martin> files different from cvs, no update will be done. remove -nq Martin> for update).
Daniel
Martin> Martin Martin> -- Martin> ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg Martin> http://www.otrs.de/ :: Manage your communication! Martin> ---- Martin> This message has been scanned by BitDefender Martin> and found to be clean. ---- This message has been scanned by BitDefender and found to be clean.
participants (2)
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Daniel Balan -
Martin Edenhofer