Hi Johannes, unfortunately AgentTicketZoom is rendered several times to get different parts of the page (for example the article tree), IIRC. I am not sure if this can be prevented. You could try saving a flag in $TicketObject->{_My$Filter_AlreadyRan} or so that you use to identify the subsequent filter runs (it's a hack, I know). Or you embed something in the page that you check later on. Regards, mg Am 11.03.15 um 10:28 schrieb Johannes Nickel:

Hey guys,

is there any reason or trick to prevent an Pre or Post Outputfilter is started 3 times in AgentTicketZoom?

I created a small Outputfilter for the AgentTicketZoom and it gets started 3 times, always with the same template. The other templates are fine. Any ideas on that?

OTRS Version is 4.0.5.

Thanks in advance.

Johannes

Links to an example: https://gist.github.com/hanneshal/0660396b5dbba4ede4bb (Filter) https://gist.github.com/hanneshal/b11df11bdf229b508444 (Config)

Package to link it direct to a test system https://dl.dropboxusercontent.com/u/9154319/of.zip

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