About the development of OTRS
Hi, Im a student of Computers Engineering https://www.ldc.usb.ve/%7Ecpc/ at Universidad Simón Bolívar http://www.usb.ve (Simon Bolivar University), in Caracas, Venezuela. I'm currently in my workgrade, it's about evaluating a few open source's tracking issue systems, with the intention of selecting the best one to extend its functionality. Under the evaluation's methodology (one designed in my university) i need to compare some information of the systems. I'm writing to know if there is any of the following items availables in some place, or if some one here can answer me. The items are this: * ¿Is there a software and system's requirements list defined by the developers or comunity developers? * ¿Does it exists a definition of the acceptance criteria? * ¿Is it defined a check criteria for all the software units with respect to the requirements? * ¿Does the software units were defined as the design? * ¿Does it exists a tests plain? * ¿How was the frequency of the tests plain? (half-yearly, quarterly, bi-monthly, per week, per day) * ¿Does it exists a check criteria to the product? * ¿Does it exists checking activities? * ¿What is the proportion between the functionalities that belongs to other systems and the total of the product's functionalities? * ¿How old, in months, is the software? (Since the first release) I would be preety grateful to anyone who could help me.
Hi Raffoul, Eduardo Raffoul schrieb:
Im a student of Computers Engineering https://www.ldc.usb.ve/%7Ecpc/ at Universidad Simón Bolívar http://www.usb.ve (Simon Bolivar University), in Caracas, Venezuela. I'm currently in my workgrade, it's about evaluating a few open source's tracking issue systems, with the intention of selecting the best one to extend its functionality. Under the evaluation's methodology (one designed in my university) i need to compare some information of the systems. I'm writing to know if there is any of the following items availables in some place, or if some one here can answer me.
I'll try my best to answer your questions. :)
The items are this:
* ¿Is there a software and system's requirements list defined by the developers or comunity developers?
May our looking for something like the "Hard and software requirements" chapter in the admin manual? Here would be the information you are looking for: http://doc.otrs.org/2.2/en/html/x224.html
* ¿Does it exists a definition of the acceptance criteria?
No.
* ¿Is it defined a check criteria for all the software units with respect to the requirements?
No.
* ¿Does the software units were defined as the design?
Yes, may be you are looking for the developer manual. It's located under http://doc.otrs.org/developer/2.2/en/html/
* ¿Does it exists a tests plain?
Yes. We have many of unit tests. Here is a snap shot of the current release OTRS 2.2 http://opms.otrs.com/otrs/public.pl?Action=PublicUnitTest&Subaction=ProductV...
* ¿How was the frequency of the tests plain? (half-yearly, quarterly, bi-monthly, per week, per day)
It's done per day on many different platforms. See on opms.otrs.com
* ¿Does it exists a check criteria to the product?
I'm not sure what you mean. But I would say yes.
* ¿Does it exists checking activities?
I'm not sure what you mean. But I would say yes.
* ¿What is the proportion between the functionalities that belongs to other systems and the total of the product's functionalities?
See http://otrs.org/feature/, I think it will help you to answer this question. ;)
* ¿How old, in months, is the software? (Since the first release)
The fist public version has been released 2002-04-09. So it's about 64 months. PS: It's also working on 64 bit os. .-) Many greetings, -Martin ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success!
participants (2)
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Eduardo Raffoul -
Martin Edenhofer