Hmmmmmm... I remember getting a similar answer long time ago on a similar request. Timezone per system user does not cause confusion. Email servers work this way for ages. On the other hand, getting an email with a time zone 7 hours in the past can sure cause minor heart attack until you understand what happened. Making the calculation when you are on the road and crossing time zones is perplexing.... -----Original Message----- From: Wiktor Wodecki [mailto:wiktor.wodecki@net-m.de] Sent: ? 07 ????? 2004 16:02 To: Development community of OTRS Subject: Re: [dev] timezone On Wed, Jan 07, 2004 at 01:24:00AM +0200, Bob Smith wrote:
Atanas Karashenski wrote: I don't know, as I haven't that insight into otrs. but this would not be an issue if time/date/language was properties of the user/client, not the system, ( hint!!! )
it *is* the property of the user. The user can set his language and therefore his time/date display. The overall OTRS system time must not be changed by the user, since that would end in confusion. -- Regards, Wiktor Wodecki net mobile AG - 40470 Duesseldorf - Germany 923B DCF8 070C 9FDD 5E05 9AE3 E923 5A35 182C 9783 _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
"Moshe Livne (Leibovitch)" wrote: I think it would be a great idea to spawn and discuss the future of otrs. First question:What business segment are you trying to fill or conquer with this ( great ! ) product? Best Regards, /Greger
Hmmmmmm... I remember getting a similar answer long time ago on a similar request. Timezone per system user does not cause confusion. Email servers work this way for ages. On the other hand, getting an email with a time zone 7 hours in the past can sure cause minor heart attack until you understand what happened. Making the calculation when you are on the road and crossing time zones is perplexing....
-----Original Message----- From: Wiktor Wodecki [mailto:wiktor.wodecki@net-m.de] Sent: ? 07 ????? 2004 16:02 To: Development community of OTRS Subject: Re: [dev] timezone
On Wed, Jan 07, 2004 at 01:24:00AM +0200, Bob Smith wrote:
Atanas Karashenski wrote: I don't know, as I haven't that insight into otrs. but this would not be an issue if time/date/language was properties of the user/client, not the system, ( hint!!! )
it *is* the property of the user. The user can set his language and therefore his time/date display. The overall OTRS system time must not be changed by the user, since that would end in confusion.
-- Regards,
Wiktor Wodecki
net mobile AG - 40470 Duesseldorf - Germany 923B DCF8 070C 9FDD 5E05 9AE3 E923 5A35 182C 9783 _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
On Wed, Jan 07, Bob Smith wrote:
"Moshe Livne (Leibovitch)" wrote: I think it would be a great idea to spawn and discuss the future of otrs. First question:What business segment are you trying to fill or conquer with this ( great ! ) product?
This mailinglist ist totaly the wrong place for this discussion! It is for technical stuff and not for people who have to much time on their hands. SCNR. take care Stefan -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
Stefan Wintermeyer wrote: good luck!!! I'm off ;-)
On Wed, Jan 07, Bob Smith wrote:
"Moshe Livne (Leibovitch)" wrote: I think it would be a great idea to spawn and discuss the future of otrs. First question:What business segment are you trying to fill or conquer with this ( great ! ) product?
This mailinglist ist totaly the wrong place for this discussion! It is for technical stuff and not for people who have to much time on their hands. SCNR.
take care Stefan
-- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
participants (3)
-
Bob Smith -
Moshe Livne (Leibovitch) -
Stefan Wintermeyer