
Hallo, I have a problem, with the Free Fields (freekey1 and freetext1)! In the OTRS Version 1.2.4 there is an alternative to define Drop Down List (freetext1) in the Module "Defaults.pm". I like to define these Lists with the Values 1 and 0, but OTRS don't accept the 0 value. He (the 0 value) isn't advertised in the Drop Down List. The same Problem I had in the older version 1.1.3. Here I could set the 0 value (in a textfield) , but in the Database (postgres) an empty string ( ' ' ) was saved. If I insert the 0 value during a self programmed PHP Tool the 0 value is save correct in the database. Also if I insert 0 values in terminal mode, the value is save correct. Is there a problem with the freetext datatyp, if yes, where I can change the datatype, that freetext accept 0 values, if not, how can I solve this Problem. Mit freundlichen Gruessen Jens Richter bmsoft information technologies GmbH Ohmstr. 7 10179 Berlin Telefon (030) 255 932 - 0 Telefax (030) 255 932 - 32 richter@bmsoft.de

Hi Jens, On Thu, Aug 19, 2004 at 01:14:56PM +0200, Jens Richter wrote:
I have a problem, with the Free Fields (freekey1 and freetext1)! In the OTRS Version 1.2.4 there is an alternative to define Drop Down List (freetext1) in the Module "Defaults.pm". I like to define these Lists with the Values 1 and 0, but OTRS don't accept the 0 value. He (the 0 value) isn't advertised in the Drop Down List. The same Problem I had in the older version 1.1.3. Here I could set the 0 value (in a textfield) , but in the Database (postgres) an empty string ( ' ' ) was saved. If I insert the 0 value during a self programmed PHP Tool the 0 value is save correct in the database. Also if I insert 0 values in terminal mode, the value is save correct. Is there a problem with the freetext datatyp, if yes, where I can change the datatype, that freetext accept 0 values, if not, how can I solve this Problem.
It's a bug. It's fixed now in upcoming OTRS 1.3. Thanks for your help!
Jens Richter
bmsoft information technologies GmbH
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (2)
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Jens Richter
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Martin Edenhofer