Help: customer <-> group relation out of CVS / how to set up or test?
I checked dev mailing list. And found some discussion about customer <-> group relationship available in CVS code. I am running kernel 1.1.3. I have checked out cvs source code, and laid it on top of kernel. But what else do I need to do in order to enable this new feature in CVS? Because after checking out CVS, I am seeing no changes at all when I log in as an agent and into admin area. Thanks for the help. Alex
Hi Alex, On Tue, Jan 13, 2004 at 03:21:56PM -0800, Alex Zheng wrote:
I checked dev mailing list. And found some discussion about customer <-> group relationship available in CVS code.
I am running kernel 1.1.3. I have checked out cvs source code, and laid it on top of kernel. But what else do I need to do in order to enable this new feature in CVS?
Because after checking out CVS, I am seeing no changes at all when I log in as an agent and into admin area.
You also need to use scripts/DBUpdate-to-1.2.mysql.sql and then you have the customer <-> group link in agent interface.
Alex
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (2)
-
Alex Zheng -
Martin Edenhofer