Hi Klaus, thank you for your answer. I insert in Config.pm : ... $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host'} = 'MyHost'; $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'MyBaseDN'; $Self->{'Customer::AuthModule::LDAP::UID'} = 'uid'; # Check if the user is allowed to auth in a posixGroup # (e. g. user needs to be in a group xyz to use otrs) $Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'CN=Dezentraler-Support,OU=rz,O=uni-regensburg,C=de'; $Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member'; With this Codesniped I achived a Customer-Login on <Server>/otrs/customer.pl if the Customer is in LDAP-group "Dezentraler-Support". But the Customers had to login. I guess, there is no Sync-Module for Customer-Authentification. Sincerly, Jo

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Klaus Steinberger 24.05.2014 20:45 >>> -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi, not exactly the same what you want to do, but maybe it helps you a little bit. I map the Groupmemberships for Agents in this way: (it is not automatic, have to expand Config.pm for every new group) $Self->{'AuthSyncModule::LDAP::UserSyncGroupsDefinition'} = { # ldap group 'cn=admin,ou=otrs,ou=Anwendungen,o=physik' => { # otrs group 'admin' => { # permission rw => 1, ro => 1, }, 'faq' => { rw => 1, ro => 1, }, 'stats' => { rw => 1, ro => 1, }, }, 'cn=webmaster,ou=otrs,ou=Anwendungen,o=physik' => { 'webmaster' => { rw => 1, ro => 1, }, }, 'cn=webmaster-tssp,ou=otrs,ou=Anwendungen,o=physik' => { 'webmaster-tssp' => { rw => 1, ro => 1, }, }, and so on.... Sincerly, Klaus - -- Rechnerbetriebsgruppe / IT, Fakultät für Physik Klaus Steinberger FAX: +49 89 28914280 Tel: +49 89 28914287 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1 Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iEYEARECAAYFAlOA6MYACgkQR37NPH/B5orCWACgkxaCNoeu1Fx5f1c0wL9EXjWx nY8AoKeU+KvvHfYrKcTtgwt0wGnBdY4B =/M18 -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev