Hi all, just FYI: the 2.5 branch in CVS is dead. Backports of Bugfixes in CVS head do not have to be included in this branch any more. Best regards, -- Martin Gruner Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann NEU: OTRS::ITSM 2.0 - jetzt mit dem brandneuen Change Management Modul. -Die erste ITIL® V3 kompatible und nach PinkVERIFY zertifizierte Open Source IT Service Management (ITSM) Lösung weltweit!
Hi, I want to know what is the max period of life of an agent/customer 's session logged to OTRS? It's possible to change this time??! where?! Thank'you and sorry for my BAD english but I'm italian! marco -----Messaggio originale----- Da: dev-bounces@otrs.org per conto di Martin Gruner Inviato: mar 13/07/2010 16.56 A: dev@otrs.org Oggetto: [dev] rel-2_5 is dead Hi all, just FYI: the 2.5 branch in CVS is dead. Backports of Bugfixes in CVS head do not have to be included in this branch any more. Best regards, -- Martin Gruner Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann NEU: OTRS::ITSM 2.0 - jetzt mit dem brandneuen Change Management Modul. -Die erste ITIL® V3 kompatible und nach PinkVERIFY zertifizierte Open Source IT Service Management (ITSM) Lösung weltweit! --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
Hi Marco, there are two session control variables, SessionMaxTime and SessionMaxIdleTime. The first one is probably what you're looking for, you can change that in the AdminSysConfig. HTH, Regards, mg Am 14.07.10 09:06, schrieb marko.bertini@alice.it:
Hi, I want to know what is the max period of life of an agent/customer 's session logged to OTRS?
It's possible to change this time??! where?!
Thank'you and sorry for my BAD english but I'm italian!
marco
-----Messaggio originale----- Da: dev-bounces@otrs.org per conto di Martin Gruner Inviato: mar 13/07/2010 16.56 A: dev@otrs.org Oggetto: [dev] rel-2_5 is dead
Hi all,
just FYI: the 2.5 branch in CVS is dead. Backports of Bugfixes in CVS head do not have to be included in this branch any more.
Best regards,
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-- Martin Gruner Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann NEU: OTRS::ITSM 2.0 - jetzt mit dem brandneuen Change Management Modul. -Die erste ITIL® V3 kompatible und nach PinkVERIFY zertifizierte Open Source IT Service Management (ITSM) Lösung weltweit!
participants (2)
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marko.bertini＠alice.it -
Martin Gruner