Victor, Peter, Thanks for the pointers. Its works. Some inside stuff of the problem. The schema where I am able to find user email is in user_preferences table. Schema is: # ----------------------------------------------------------------------- # user_preferences # ----------------------------------------------------------------------- drop table if exists user_preferences; CREATE TABLE user_preferences ( user_id INTEGER NOT NULL, preferences_key VARCHAR (150) NOT NULL, preferences_value VARCHAR (250), INDEX index_user_preferences_user_id (user_id) ); I am able to see UserEmail field at the mysql command line output of user_preference table. Preference key column has the "UserEmail" and the email address is under preferences_value. Can any one tell me how this field can be made null. First time i have come across INDEX index_user_preferences_user_id. Could any one tell me more on this schema. And how to make the UserEmail field null. Regards, Sumeet Victor Rodriguez Cortes wrote: Hello! As a workaround, you can use a non existent mail address like "thisdoesntexist@yourdomain.org". It's important that the domain part of the mail address exists to pass the automatic MX check in DNS. Regards, On 8 May 2005 at 23:50, sumeet prasad wrote:

Hi OTRS Team,

I don't want to give email address in the field Email: while creating user(agents). Its not creating user when email id not given.

How could I give null value in email field andcreate users ?

Its urgent. Could any one please give inputs.

Regards, Sumeet

--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. --- _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev