Availability of customizable columns in various grids from v3.3.0
Hi,
From v3.3.0 beta2 release notes: "Dashboard ticket lists and regular ticket overviews can now be filtered by eligible ticket columns, and the shown columns are configurable."
As far as I could tell from playing around with this feature it's still NOT available in agent zoom view or anywhere in the customer interface. Will this feature's availability remain the same for the final 3.3.x release? I need the feature - especially in the customer interface - and currently I'm considering hacking it on my 3.2.x's sources. This option became tempting, especially because 3.3.x's Windows installer comes with so many changes that testing the config deployed by this new installer is very expensive and so it looks like we'll be on 3.2.x for quite some time. /bogdan
Hi Bogdan, Am 23.09.13 12:18, schrieb Bogdan Iosif:
Hi,
From v3.3.0 beta2 release notes: "Dashboard ticket lists and regular ticket overviews can now be filtered by eligible ticket columns, and the shown columns are configurable."
As far as I could tell from playing around with this feature it's still NOT available in agent zoom view or anywhere in the customer interface.
Will this feature's availability remain the same for the final 3.3.x release?
Yes. Regards, mg -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Happy Birthday OTRS ! - 10 Jahre innovatives und flexibles Service Management - Lassen Sie uns zusammen vorwärts gehen
Thanks for the confirmation.
I managed to modify 3.2.x's sources to obtain the desired effect.
On Tue, Sep 24, 2013 at 11:37 AM, Martin Gruner
Hi Bogdan,
Am 23.09.13 12:18, schrieb Bogdan Iosif:
Hi,
From v3.3.0 beta2 release notes: "Dashboard ticket lists and regular ticket overviews can now be filtered by eligible ticket columns, and the shown columns are configurable."
As far as I could tell from playing around with this feature it's still NOT available in agent zoom view or anywhere in the customer interface.
Will this feature's availability remain the same for the final 3.3.x release?
Yes.
Regards, mg
-- Martin Gruner Senior Developer R&D
OTRS AG Europaring 4 94315 Straubing
T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel
Happy Birthday OTRS ! - 10 Jahre innovatives und flexibles Service Management - Lassen Sie uns zusammen vorwärts gehen _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
participants (2)
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Bogdan Iosif -
Martin Gruner