Duplicate history entries in AgentTicketWatcher.pm

25 Sep
2007
25 Sep
'07
10:39 p.m.
Hi, Kernel::Modules::AgentTicketWatcher adds a history record in case an agent subscribes to a ticket. TicketWatchSubscribe() in Kernel::Sytem::Ticket does this, too. So I get identical history entries with only different HistoryTypes ('Misc.' vs. 'Subscribe'). Is this a bug or a feature? Felix

26 Sep
26 Sep
5:21 a.m.
Hi Felix, Felix J. Ogris schrieb:
Hi,
Kernel::Modules::AgentTicketWatcher adds a history record in case an agent subscribes to a ticket. TicketWatchSubscribe() in Kernel::Sytem::Ticket does this, too. So I get identical history entries with only different HistoryTypes ('Misc.' vs. 'Subscribe'). Is this a bug or a feature?
This little bug is fixed in v2.2.3 (or even earlier?).
Felix
Bye, Alex
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Alexander Scholler
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Felix J. Ogris