Hi all, I am using otrs 1.3.2 (but this may apply to otrs 2?) I want to be able to create a mail return receipt, so I tried to add this: 'Return-Receipt-To' => $Param{From}, to Article::ArticleSend But this doesn't seem to work. Do you have any idea? Thanks for your help, Bastien. -- ------------------------------------------------------- Bastien Leblanc Ritme Informatique - 34 bd Haussmann 75009 Paris France Tel: +33 (0)1 42 46 00 42 --- Fax: +33 (0)1 42 46 00 33 http://www.ritme.com --- mailto:bleblanc@ritme.com -------------------------------------------------------