
Hi, I need to develop some small features for my company : - add ticket "ZoomExpand" on/off value in agent preferences - add a link in the AgentTicketZoom page to dynamicaly expand/"unexpand" the zoom (the same way a client can show/hide the closed tickets in its overview page) My question is whether this modifications could be included in the official version of OTRS ?

Hi Sébastien, Sébastien Prud'homme wrote:
I need to develop some small features for my company :
- add ticket "ZoomExpand" on/off value in agent preferences - add a link in the AgentTicketZoom page to dynamicaly expand/"unexpand" the zoom (the same way a client can show/hide the closed tickets in its overview page)
My question is whether this modifications could be included in the official version of OTRS ?
Sure! Just send the patch. :-) Martin ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
participants (2)
-
Martin Edenhofer
-
Sébastien Prud'homme