Dear users. Im very new to OTRS. I want to know , how can i implement functionality in my custom .dtl file to Move ticket from 1 queue to another. For eg, if u open any ticket inside queue 1, it'll provide a drop-down for moving tickets through move button. Now , what i want is, to implement this same functionality inside "AgentTicketCompose" page , which comes by clicking "Response" Link on Ticket view page. I've done some research on this, but couldn't able to add this functionality yet. Thanks for any pointers/suggestions. ------ Regards, Mayank Mathur