Hi, I've noticed the OTRS-issued RHEL 7 RPM file for version 5 beta does not contain a startup file for systemd (/usr/lib/systemd/system/otrs.service). I've attached my attempt at it, feel free to include it in the RPM package if you're OK with it (or modify it if it's not good enough). -- Marc Baudoin adjoint du responsable du service opérations Witbe - http://www.witbe.net/fr/