Hi Michiel, We need to pass information from NAV to OTRS - basically these are e-mail templates stored in NAV, for OTRS to create a ticket and send it to clients. Thanks and regards, Cathlyn -----Original Message----- From: dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] On Behalf Of Michiel Beijen Sent: 30 September 2009 11:49 To: Development community of OTRS.org Subject: Re: [dev] OTRS and NAV - Email found in subject Cathlyn Camilleri wrote:

Is it possible to integrated OTRS with Microsoft Dynamics (formerly known as Navision) 5.1?

Hi Cathlyn, Yes of course, that is possible. There is just no canned solution available. What level of integration are you looking for? -- Michiel --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/