Just an FYI. I upgraded perl from 5.6.1 to 5.8.5, and recompiled mod_perl, and everything is good. -tom T Kasikci wrote:

Hello Dev,

I've been using otrs 1.2.4 on my FreeBSD dev box without any problems. I've now installed 1.3.0 beta 4, and I'm running into the following problem when I click on either Phone Ticket or Email Ticket.

The error below is from Email Ticket.

Useless use of a variable in void context at /opt/otrs/bin/cgi-bin/../../Kernel/System/Encode.pm line 230. [Fri Sep 10 11:49:25 2004] AgentEmail.pm: Invalid conversion in sprintf: "%v" at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 121. ERROR: OTRS-CGI-10 Perl: %vd OS: freebsd Time: Fri Sep 10 11:49:25 2004

Message: ???

Traceback (73035): Module: Apache::ROOT::otrs::index_2epl::handler (v1.73) Line: 666 Module: (eval) (v2.01) Line: 149 Module: Apache::Registry::handler (v2.01) Line: 149

Here is my System info:

FreeBSD 4.10-RELEASE Server Version: Apache/1.3.31 (Unix) mod_perl/1.29 PHP/4.3.8

httpd.conf:

Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" Alias /otrs/ "/opt/otrs/bin/cgi-bin/"

SetHandler perl-script PerlHandler Apache::Registry Options ExecCGI PerlSendHeader On PerlSetupEnv On </Location>

When I comment out mod_perl, everything works fine.

Any help is much appreciated.

Thanks, Tom

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