W dniu 14.06.2012 15:53, Bernd Backhaus pisze:

This would certainly address some of the worst annoyances... will test this on our 3.1.6 test system tonight. Thank you!

Am 14.06.2012 15:34, schrieb Krzysztof Hajdamowicz:

...

Hi all, I'm attaching a patch for OTRS 3.1.3 what fixes annoying "features" in OTRS 3.1.3 (it's our production version).

in index.pl?Action=AgentTicketStatusView and index.pl?Action=AgentTicketQueue there are annoying things: 1) Area around checkbox is clickable and redirects to ticket page 2) Area around Ticket# is clickable and redirects to ticket page 3) From/Subject fields are too short to show Nagios e-mail subject

So we've fixed it and now:

1) Area around checkbox is clickable and checks the checkbox 2) Area around Ticket# is clickable and selects Ticket# 3) From/Subject fields are now long enough to handle Nagios info

BB

I'm suggesting to include this patch in next stable release. Maybe not directly in this form (because quick workaround was used and there is inline .js instead of serving separate file), but these UI improvements are great -- Pozdrawiam, Krzysztof Hajdamowicz System Administrator IMAGIN IT

Am 21.06.2012 10:26, schrieb Krzysztof Hajdamowicz:

W dniu 14.06.2012 15:53, Bernd Backhaus pisze:

...

This would certainly address some of the worst annoyances... will test this on our 3.1.6 test system tonight. Thank you!

Bernd, and how about Your test results? Is my patch working for your setup?

Ah yes sorry, forgot to give feedback. Works like a charm; I had to edit the patch file so the patch got corerctly applied (just the header) and so far everything is working great; especially helpful since we have lax spam filtering and therfore a lot of manual cleaning, selecting spam for bulk action is much fatser now. I'm thinking of adapting this for the customerid column too... Thanky again for the work.