I do not understand, I am just asking an innocent question. -----Original Message----- From: Christian Schoepplein [mailto:christian.schoepplein@otrs.com] Sent: 19 April 2006 12:30 PM To: Development community of OTRS.org Subject: Re: FW: [dev] Connect emails to the otrs system Hello, On Mi, Apr 19, 2006 at 11:56:47 +0200, Mamakwa M. Sefiri wrote:
Is it possible for me to get the answer, on the request below today?
Please see http://www.otrs.com/en/support/ if you need contemporary ans guaranteed support. Unfortunatly it is not possible to help with the information you have provided. Regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
Hi, On Mi, Apr 19, 2006 at 12:32:20 +0200, Mamakwa M. Sefiri wrote:
I do not understand, I am just asking an innocent question.
You can retrive mails into OTRS in different ways. Please see chapter 7. "Sending/Receiving emails" in our admin manual on http://doc.otrs.org If that information does not help you we can support you and do the configuration for example. But that is possible if you have made a contract for commercial support only. Have you ever tried to configure PostMasterPOP3 or fetchmail? Have you copied the .fetchmailrc.dist file /opt/otrs to .fetchmailrc and read the fetchmailrc manpage if you want to use fetchmail? Best regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
participants (2)
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Christian Schoepplein -
Mamakwa M. Sefiri