Hi Martin, Do you have any idea of release date for 2.2.4 please ? I saw it was scheduled for yesterday but maybe is it scheduled back for another date by now ? Thanks, Best regards, Laurent MINOST Martin Edenhofer a écrit :

Hi Tuc,

now I got it. I was able to reproduce this problem! :)

I'll be fixed in OTRS 2.2.5 or higer (2.2.4 is already finished).

Many thanks,

-Martin

On Oct 28, 2007, at 4:48 AM, Tuc at T-B-O-H.NET wrote:

...

Hi,

I have an issue about how pages are displayed and processed. I'm trying to call :

http://otrs.example.com/otrs/index.pl?Action=AdminUser&Subaction=Add

on a fairly fresh install. Instead of rendering the page to input the data, I seem to be getting :

Message: Need UserID!

Traceback (1944): Module: Kernel::Output::HTML::PreferencesCustomQueue::Param (v1.7) Line: 49 Module: Kernel::Modules::AdminUser::_Edit (v1.42 ) Line: 383 Module: Kernel::Modules::AdminUser::Run (v1.42 ) Line: 214 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: /opt/otrs/bin//otrs/index.pl (v1.81) Line: 47

What can I do to debug this more or get help. The customer has had this installed for a few weeks and can't do anything since they can't create users.

Thanks, Tuc

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-Martin

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Thanks Martin :) Have a good day Laurent Martin Edenhofer a écrit :

Hi Laurent,

yes, it's was planned for yesterday. But only the announcement was not ready. :)

But today it will be. :)

-Martin

On Nov 7, 2007, at 10:26 AM, Laurent Minost wrote:

...

Hi Martin,

Do you have any idea of release date for 2.2.4 please ? I saw it was scheduled for yesterday but maybe is it scheduled back for another date by now ?

Thanks,

Best regards,

Laurent MINOST

Martin Edenhofer a écrit :

...

Hi Tuc, now I got it. I was able to reproduce this problem! :) I'll be fixed in OTRS 2.2.5 or higer (2.2.4 is already finished). Many thanks, -Martin On Oct 28, 2007, at 4:48 AM, Tuc at T-B-O-H.NET wrote:

...

Hi,

I have an issue about how pages are displayed and processed. I'm trying to call :

http://otrs.example.com/otrs/index.pl?Action=AdminUser&Subaction=Add

on a fairly fresh install. Instead of rendering the page to input the data, I seem to be getting :

Message: Need UserID!

Traceback (1944): Module: Kernel::Output::HTML::PreferencesCustomQueue::Param (v1.7) Line: 49 Module: Kernel::Modules::AdminUser::_Edit (v1.42 ) Line: 383 Module: Kernel::Modules::AdminUser::Run (v1.42 ) Line: 214 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: /opt/otrs/bin//otrs/index.pl (v1.81) Line: 47

What can I do to debug this more or get help. The customer has had this installed for a few weeks and can't do anything since they can't create users.

Thanks, Tuc

_______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev -Martin -- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97521 Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann

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-Martin

-- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success!

Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97521

Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann

_______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev